★★★★★
"I love my QX60 Autograph and the service department meets my needs. They communicate well and make efficient use of their time with the vehicle. I took my car in for some tire damage and they proactively looked up my upcoming maintenance schedule, software updates, and investigated a bumper ding. I had those services done without making extra trips. They are generous with rides or loaners. My next vehicle will be from Smith INFINITI."
Roy I. L. (Google Review)
★★★★★
"I had received several recalls on my INFINITI QX50 and the last one received had this dealership listed which must have been my closest one to my address, so I called and made an appointment… But I was able to get in the very next week, dropped it off an hour early, and it was ready for pickup about 4 hours later. I just made a point of visiting places around Huntsville while waiting but they do have a very nice waiting area if you can't leave! I also received texts asking for permission on issues found before proceeding and charging me for it! Everyone was so friendly and I will definitely be back for any future issues with my INFINITI!"
Katlin H. (Google Review)
★★★★★
"Every time we have to take my car in for an oil change, or anything, the service department is always so helpful and knowledgeable. Recently, my husband took my car in for an oil change and while there, he asked them to see if they can hear a weird noise when the car speeds up. Someone from the service department took my vehicle on a drive and confirmed that there was a sound, and he knew exactly what was causing it… We had to leave my car for a couple of days, but of course they provided a loaner. When I got my car back, the sound was gone and I haven't had any more issues. That type of customer service alone is why we will keep coming back. Their beautiful cars are just a bonus!!"
NieCourt W. (Google Review)
★★★★★
"My daughter was recently traveling through Huntsville and had two flat tires and a bent wheel on the interstate in the middle of a storm. Needless to say, for a dad, this is a pretty stressful situation. A quick phone call to Smith INFINITI and they sent the cavalry to rescue her and get her going again. I cannot recommend them highly enough. Exceptional team of professionals."
Matt S. (Google Review)
★★★★★
"I recently purchased a vehicle from Smith INFINITI of Huntsville, and I couldn't be happier with my experience! From the moment I walked into the dealership, I was greeted by a friendly and knowledgeable staff who made me feel welcome. My salesperson was exceptional. She allowed me to take my time throughout the process and was never pushy… I initially went in for a different vehicle, but after exploring my options with our salesperson, I ended up purchasing an INFINITI QX60 that I wasn't even looking for! It turned out to be the perfect fit for my lifestyle and needs. The dealership itself is well-maintained and has a great selection of vehicles. The paperwork was handled efficiently, and I was able to drive away in my new car the same day!"
Thumper S. (Google Review)
★★★★★
"After a less than pleasant experience at another luxury dealership in town I found myself at Smith INFINITI. I was treated phenomenally by everyone I came in contact with. The process was smooth, and they made sure it was incredibly quick to fit in my busy schedule. Our salesperson, the finance manager, and the sales advisor were all wonderful to work with and made sure I was taken care of from start to finish. I love my new INFINITI!"
Cassie S. (Google Review)
★★★★★
"Car buying can be stressful but we actually enjoyed our experience immensely thanks to the team at Smith INFINITI. Each person we encountered from beginning to end was personable, professional, and attentive. We loved working with our salesperson for the purchase of our QX60 and by the time we left with our new ride, we felt like we had made new friends. The entire team worked so hard to make sure we found exactly what we wanted. True character is well-displayed when things fall outside of the norm and when we changed our mind on a vehicle (yes I did!) mid-to-late in the process they handled it with kindness and professionalism. We give the team an A+ and would highly recommend Smith INFINITI for your next vehicle!"
Wendy B. (Google Review)
★★★★★
"I highly recommend the service department! I had taken my car to another place and was told it would cost $3,000 to replace the clutch. I took it to Smith INFINITI and they determined the clutch was not the problem. They repaired my car and saved me $3,000!"
Lorraine H. (Google Review)